Support Center

What can we help you with?

What happens if I switch devices?

When you switch devices, all the purchases made in the app will remain linked to your account.

The purchase of the app is linked to your account in your device's store, Play Store for Android devices and App Store for Apple devices.

If you can't download the paid version and you had already purchased it, please check the following:

  • If the paid version is in your previous purchases, in your app store profile.

  • That both your previous and current device have the same app store.

  • That the account with which you signed in to the app store is the same in both devices.

 

Couldn't find what you're looking for? Send us an e-mail.
support@apalabrados.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=16838